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Easy Offices

Boosting conversions and efficiency through smart CR

Organic Performance Media

The challenge


increase in conversion rate


reduction in cost-per-lead

Avanti West Coast, a UK train operator that specializes in offering popular rail routes such as those serving Manchester, Liverpool, and Glasgow, found itself grappling with significant challenges. 

The launch of their website was followed by a series of train strikes and a noticeable shift in consumer preferences from train travel to car. Meanwhile, their primary competitor, an aggregator platform for train and bus travel, was surpassing them in terms of awareness-related travel content. 

The challenge was clear: the train operator needed to enhance its visibility for awareness content and persuade leisure travelers to opt for trains over cars.

The strategy

To address this challenge, Avanti worked with Croud to formulate and deliver a comprehensive SEO-led content strategy.

We started by conducting meticulous SEO research to identify knowledge gaps, scrutinize the competition's content, and delve into topic and keyword cluster research. 

This groundwork paved the way for the ideation of 100 blog post topics, carefully researched, and then ranked in priority order to come up with the top 50 blog posts, each created to resonate with Avanti’s target audience. These ideas spanned topics such as local events, travel experiences, and common travel-related questions. 

Crucially, the primary objective was to encourage leisure travelers to make the shift from cars to trains.

The content creation process consisted of generating detailed briefs for each article, specifying the ideal structure and the keywords to target. To execute this, Croud harnessed our network of expert copywriters and editors, ensuring that a reader-first approach and SEO excellence were maintained. 

The success of this task was solidified by unwavering communication between our in-house and external teams. A rigorous internal quality assurance process ensured that every article delivered value and remained reader-centric. Croud and Avanti set a deadline of one month to research, write and deliver the 50 blog posts - something that thanks to Croud’s network of global digital experts, was able to happen without sacrificing content quality.

The results

The PPC landing page test for London was an overwhelming success, performing significantly better in conversion rate than the standard landing page for this PPC traffic, across all device types. As a result, this approach is now being rolled out in full for London, as well as across more UK cities, with international testing next on the roadmap.

  • 252% increase in conversion rate

  • 71% reduction in cost-per-lead


“Croud’s proactive approach to testing and drive to continually improve our digital presence and performance really paid off in this landing page test. We’re looking forward to rolling out the improvements globally and seeing the results.”

Andy De Wet Steyn

Commercial Director, Easy Offices