About us.
Global scale, specialist precision
Croud is a global, full-service digital marketing partner. Through a seamless combination of data, technology and creativity, our teams drive business performance and long-term growth for ambitious brands.
Using a unique model that enables a more in-depth understanding of your business, we’re able to deliver truly transformative results for some of the world’s leading brands.
Founded in 2011, Croud is a strategic partner to leading companies across 118 markets and spanning every industry sector – from retail and ecommerce to financial services and B2B.
Located across Sydney, London, Shrewsbury and New York, Croud has grown rapidly over the past decade and is now home to a diverse team of 270+ in-house employees. As a global agency with a growing office in Australia, Croud acknowledges the Gadigal of the Eora Nation as the traditional custodians of this place we operate in.
A brief history of Croud
2011
Croud is born
- In April 2011, former Head of Search Ben Knight and ex-Googler Luke Smith launched Croud in the UK
2012
A growing team
- One year in, we had seven employees, a rapidly expanding network of Croudies, and a fast-growing client base
2013
Going global
- Croud opened its doors in Australia in 2013, and was recognised as Google’s fastest-growing search agency in the UK
2014
Space to grow
- In 2014, we moved into new, bigger offices in both London and Shrewsbury, to accommodate our growing team of 40+ staff
2015
Digital specialists
- In 2015, we expanded our range of digital services to include programmatic and paid social, alongside PPC and SEO
2016
Moving stateside
- Five years in, we set up our office in New York, bringing our digital expertise to the US market for the first time
2017
Industry leading
- As well as welcoming our 100th global employee to the business, Croud picked up a multitude of industry awards
2018
A great place to work
- With our client base and employee numbers continuing to rise, Croud was named as one of the Sunday Times’ Best Companies to Work For
2019
A new era
- Croud became a Google Marketing Platform reseller, launched Serpico, our dedicated in-housing division, and received £30m in funding from LDC to drive growth
2020
Continued growth
- In 2020, we welcomed our 200th employee and lots of new clients, as well as bolstering our ecommerce and data solutions offering
2021
Croud turns 10
- In 2021, Croud celebrates its tenth anniversary and the fifth anniversary of our US business. In a pivotal year for Croud, we were also awarded Campaign’s Performance Marketing Agency of the Year and named Star Performer in Campaign’s School Report
Our values
Passion
At Croud we really care about what we do – and about doing a brilliant job for you, our clients. We obsess over your business, and always have your performance goals front of mind.
Imagination
We never rest on our laurels and are natural problem-solvers. We continually push the boundaries for our clients – whether that’s through technological advancement or innovative business solutions.
Integrity
We care about doing the right thing, and about acting as a partner – not a supplier – to our clients. We put accountability, transparency, and meaningful results at the centre of everything we do.
Award-winning
We’ve been recognised across the industry and beyond for our unique model and innovative client work, including for Global Performance Agency of the Year at the Campaign Agency of the Year awards, Integrated Campaign of the Year at the Campaign Tech Awards and Most Effective Use of Data for Creativity by The Drum.
Croud’s global leadership team
Croud’s operational board consists of key leaders within the business who support and lead our teams across every office. With our clients’ and teams’ best interests at heart, they oversee and drive foward the Croud business.
Amit Khanna
Head of M&A
Ben Knight
Founder + CSO
David Thompson
Chief Technology Officer
Dean Gardner
Global Chief Operating Officer
Emil Bielski
Managing Director, UK
Heidi Ayton
Chief of Compliance and Process
Jamie Hoey
Managing Director, AU
Jon Ditchburn
Chief of Global Operations
Kris Tait
Managing Director, US
Luke Smith
Founder + CEO
Richard Holmes
Chief Financial Officer
Sarah Neblett-Lindo
Global HR Director
Croud cares
At Croud, we believe that it is both the big and small changes that can help make a difference. We care about our environment, our people, and about giving back to the community.
Going green
From computer hardware to coffee beans, we recycle as much as we can. Plus all of our offices are paperless, and we only use energy-efficient lighting. We partner with sustainable and local producers, and are committed to using as little plastic as possible.
Going green
From computer hardware to coffee beans, we recycle as much as we can. Plus all of our offices are paperless, and we only use energy-efficient lighting. We partner with sustainable and local producers, and are committed to using as little plastic as possible.
Charity fundraising
You name it, someone at Croud has probably done it for charity. From running up buildings, cycling from London to Amsterdam and the Three Peaks challenge, to virtual bingo, fancy dress, and many, many bake sales – we are always ready for our next charity challenge or activity.
Digital support
We carry out pro bono work for several charities across the globe, including cancer charity Ellie’s Friends and Exhale to Inhale, a non-profit that runs yoga sessions for survivors of domestic violence and sexual assault. If you’re a charity in need of some digital support or advice, get in touch.
Digital support
We carry out pro bono work for several charities across the globe, including cancer charity Ellie’s Friends and Exhale to Inhale, a non-profit that runs yoga sessions for survivors of domestic violence and sexual assault. If you’re a charity in need of some digital support or advice, get in touch.